Job Summary:
The Operations Manager is responsible for overseeing daily business operations, ensuring efficiency, productivity, quality, and compliance with company policies. This role focuses on optimizing processes, managing resources, leading operational teams, and driving continuous improvement to achieve organizational goals.
Key Responsibilities:
- Plan, coordinate, and oversee daily operational activities.
- Develop and implement operational policies and procedures.
- Monitor performance metrics and identify opportunities for improvement.
- Manage budgets, resources, and operational costs.
- Lead, coach, and develop operational staff and supervisors.
- Ensure compliance with company standards, safety regulations, and legal requirements.
- Coordinate with other departments to support business objectives.
- Analyze operational data and prepare management reports.
- Resolve operational issues and implement corrective actions.
- Drive continuous improvement initiatives to enhance efficiency and customer satisfaction.
Qualifications & Requirements:
- Bachelor’s degree in Business Administration, Operations Management, or a related field.
- Minimum 6 years of experience in operations management or a similar leadership role.
- Strong leadership, communication, and problem-solving skills.
- Excellent organizational and project management abilities.
- Proficiency in Microsoft Office and operational management systems.
- Ability to analyze data and make strategic decisions.
Language:
- Arabic Native / Fluent
- English: Fluent (Reading, Writing, and Speaking)