Job Summary:
Support the Station Supervisor in managing daily parking operations, coordinating staff, and ensuring smooth service delivery and customer satisfaction.
Key Responsibilities:
Monitor daily operations and maintain an organized flow of vehicles.
Assign staff duties and coordinate shift coverage.
Follow up on employee attendance and performance.
Handle customer inquiries and complaints professionally.
Ensure compliance with operating procedures and safety standards.
Report operational issues and incidents to the Station Supervisor.
Prepare daily operational reports and handover updates.
Support and guide employees in carrying out their duties.
Skills & Experience:
Previous experience in parking operations, site operations, or a similar role.
Experience in supervising staff and coordinating daily tasks.
Strong communication and customer service skills.
Ability to handle complaints and resolve operational issues.
Good organizational and time management skills.
Basic computer skills, including Microsoft Office and reporting.
Ability to work under pressure and adapt to shift schedules.